Looking After Your Gazebo

With the correct care and maintenance a pop up gazebo should give you a long life. However, it is not recommended that you attempt to erect or use the gazebo in adverse weather conditions, such as strong winds, without taking sensible precautions. We strongly advise that you insure your gazebo for accidental damage caused by storms or other forms of damage, either through your home or business insurer.

Check the contents of each box against the enclosed packing list and make sure that you have all the necessary parts and are familiar with them before you attempt to erect the pop up gazebo for the first time.

It is recommended that the structure be securely fastened down when erected, with suitable tie down kits and weights. If the weather deteriorates, we would strongly advise you either dismantle the gazebo or, at least, remove the sides and roof in order to help prevent damage which would not, in these circumstances, be covered by the manufacturers defect warranty.

Remember it is not necessarily the wind speed which is the enemy, but sudden forceful gusts. You must use your common sense when using the pop up gazebo and be prepared for bad weather regardless of what the conditions are like when initially erecting the structure.



Although the marquee is treated to make it flame retardant, IT CAN STILL BURN. Therefore it is vitally important to make sure that any source of heat or flame is kept well away from the gazebo covers.

We suggest that you keep the pop up gazebo as far away as possible from any other structures, trees, hedges etc.

Do not erect the pop up marquee underneath or too close to overhead power lines and make sure all entrances and exits are kept clear of obstructions.

When dismantling your gazebo carry out the assembly procedure in reverse, making sure that you have help. Thoroughly dry all parts before putting it away as storing it when wet may result in it being damaged by mildew.

The gazebo should always be stored in dry, warm conditions. If the marquee is dirty it can be cleaned with warm, soapy water or with a gentle jet washer. DO NOT USE ABRASIVE OR SPIRIT BASED CLEANING FLUIDS OR COMPOUNDS.

The gazebo is not covered by the warranty if these conditions are not adhered to and damage occurs through the marquee being stored in the wrong manner.

If the worse should happen, spare parts may be obtained from us. Please note that damage caused through adverse weather conditions, incorrect handling, accidental damage, misuse and improper packing and / or storage are not covered by the manufacturers defect warranty.



The pop up gazebo should be erected on flat, level ground. We advise that you do not attempt to erect it on your own but obtain assistance, as this will make the job a lot easier.

The first time you use the structure, you will need to put the roof cover onto the framework. To do this, open the framework out slightly and throw the roof cover over the frame. Look for the corners of the roof and Velcro these in place onto the framework. As long as the rest of the roof cover is roughly in the correct position, then when you fully extend the frame, the roof should naturally fall into place.

Two people should then stand at opposite ends of the frame and, holding on to the central “X” bar, lift the structure up and walk away from each other, opening the framework as you go.

Once you have opened it as fully as possible, you should then go underneath the framework and into the corner facing one of the corner legs. Place both of your hands on the outside of the gazebo, either side of the leg and on top of the roof cover at the top of the leg. Your biceps should then have the cross bars resting on them. In a fluid motion, push down on the top with your hands whilst pushing up with your arms. The sliding bracket should then click into place. Repeat with other corner legs and finally the centre legs, if your frame has them.

You can then put the rest of the Velcro straps into place, before extending the legs to the full height. To raise the height of the pop up marquee, pull the ring on the attachment at the bottom of the legs. This should allow the inner leg to slide out and the pull ring will click into place on one of the holes in the lower leg. Repeat with the other legs to achieve the desired height.

There are five height settings to choose from. Please make sure that they are all clicked on the same setting.

Finally ensure that the gazebo is securely anchored down with the appropriate anchor kits and weights. REMEMBER, it may be calm when erecting the gazebo, but later in the day the weather may change quite considerably. Always be prepared for the worse case scenario as regards the weather. Although we can offer advice on how to anchor our gazebos down and in what conditions, ultimate responsibility must lie with you, the customer. Only you will be on site and know how exposed the gazebo is likely to be and the prevailing weather conditions. Continual wind speed should be monitored, but be aware that the wind speed of sudden gusts can be very dangerous.

Once the framework is in the correct place, then you can attach the sides. Start with the left hand side panel making sure that the Velcro on top of the panel is as flat against the roof Velcro as possible. Attach the back wall and zip in the corner and then again with the right wall. If you find that the sides are tight, re-do the roof to side Velcro as flat as possible. Attach the zipper doorway last and unzip the doorway before attaching to the left and right panels with the corner zips. DO NOT put undue pressure on the corner zips as you will tear the seams.

DO NOT strap the covers to the ground with guys and pegs as the action of the wind blowing the material will also cause the covers to tear. Any tie downs or guys should always be attached to the frame.

To dismantle the pop up marquee, remove the sides, ensuring the frame is still anchored down as securely as possible.

Lower the legs by lifting the leg and gently pulling on the pull ring to push the lower leg back inside the upper leg. Make sure all Velcro ties have been taken off the roof struts and ensure that they have been secured back on themselves in the roof cover.

Once the legs are lowered, take the weight of the gazebo in each corner by lifting slightly and again gently pull the upper pull pin to un-locate the pin in the top of the leg. Repeat with all of the legs. Make sure all locating pins are free and that all cross bars are free from Velcro. You can then push the gazebo back in on itself from corner to corner, to pack back down to the original size. DO NOT force the gazebo frame together by banging on the framework, as this can cause nipping on the roof cover.

Insert the gazebo into its carry bag for ease of transportation and neat storage. DO NOT transport the gazebo in a lying down position, when the framework is able to freely move, or you will get nips in the roof fabric and the framework could also become damaged.

Some customers like to leave the roof cover on the frame. Others like to remove it. DO NOT store when the covers are wet. If it is raining when dismantling, try to get the gazebo erected again on the first fine day, to dry the material and prevent mildew forming.


DO’s and DON’TS






Use two people to erect – some frames can be erected individually with practice, but we always recommend two people

Keep hands and fingers away from moving parts

Dry the covers as soon as you are able

Store the covers when wet

Clean the covers using warm soapy water or a gentle jet washer

Use harsh chemicals or abrasives on the fabric or frame

Always secure ties and guys to the framework only

Use any adhesive agent such as sellotape on the framework as it will prevent the joints from sliding freely

Ensure that the whole pop up marquee is securely anchored down regardless of erecting weather conditions

Force the frame open or closed – if it feels like the frame is stuck check again that all moving parts are clear of obstructions

Maintain the framework with approved parts only. This will ensure the longest life and the safety of users and customers

Transport the gazebo in a lying down position or in a trailer unless the frame is tightly closed and unable to move together

Make sure all entrances and exits to the pop up marquee are kept clear

Use the covers as an anchor point for guys and ties.

Pull on the locating pins gently – they do not require yanking or too much force

Put undue pressure on the corner or door zips as you will tear the seams

Follow the Erection and Dismantling Instructions Provided

Use any source of heat or flame near to the covers.


Use BBQ or store BBQ’s inside the structure



The gazebo IS NOT intended to be a PERMANENT STRUCTURE. Any warranty will be null and void if the structure has been used as such.

Any warranty is null and void if damage occurs when erecting or dismantling the pop up gazebo or if damage is the result of weather.

You are strongly advised to take out some form of insurance to cover the pop up gazebo

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We always actively seek feedback from our customers, whether this be about our pop up gazebo products and how they can be improved, or our service....

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This month we have Cafe Cannoli. They purchased a 3m x 3m Premium pop up gazebo with heavy duty burgundy roof and sides. The roof was printed using vinyl heat transfer.

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